265 guides and answers.
A step-by-step guide to linking your custom domain to your Minecraft server using A and SRV records.
A comprehensive guide on updating or changing your Minecraft server version using the HumbleServers panel or a custom JAR file.
Make your server stand out in the server list by adding a custom 64x64 pixel server icon.
A simple guide on how to replace your server's world with a custom map using SFTP and WinSCP.
Where do I find my server's IP address and port to connect or share?
Your connection address is your server's IP and port together, and it's shown right in the panel.
How do I connect a custom domain (A record / SRV record) to my server?
You can point a domain you own at your server through your registrar's DNS settings.
How do I hide the numeric IP or the port and use a word/custom address instead?
The way to replace the numbers with a friendly name is a custom domain. There's no separate "hide the port" switch — an SRV record makes the port…
Can I buy a domain directly from HumbleServers, or must I get one elsewhere?
You bring your own domain — HumbleServers doesn't currently sell domains or hand out a free subdomain. Buy a domain from any registrar (Namecheap,…
My domain opens the wrong server or points to someone else's server — how do I fix it?
This is almost always a stale or duplicate DNS record.
What do I put in each SRV record field?
Here's the field-by-field breakdown for a Minecraft SRV record:
Does the port go in the A record? (A record vs SRV confusion)
No — the port never goes in an A record. An A record maps a name to an IP only. The port lives in the SRV record. So: A record = name → IP; SRV…
How do I use Cloudflare with my Minecraft server?
Cloudflare can host your DNS, but note its proxy (the orange cloud) does not carry Minecraft's Java traffic.
Can I use a free domain or free subdomain with my server?
Yes — any DNS provider works, including third-party free-subdomain services. Create an A record pointing your free subdomain to your server IP (no…
How long does DNS take to propagate / why isn't my domain working yet?
DNS updates are not instant. They usually take around 30 minutes but can take up to 48 hours to reach everyone.
"Connection refused / unknown host / server not found" when a friend joins — why?
These messages almost always mean the address is wrong or the server isn't up — not a firewall problem on a hosted server.
I can connect but my friends can't (or vice versa) — why?
When it works for one person and not another, the server itself is fine — the difference is on the client side.
Server shows Online but nobody can join — why?
An Online status means the process is running, but a few things can still block joins:
I get a timeout or get kicked a few seconds after joining — what causes it?
A join that drops after a moment usually points at load, not the address.
"Internal Exception / Connection reset by peer" when joining — how do I fix it?
This generic network error usually means the connection was interrupted or the server hiccuped mid-join.
Do players connect with the numeric IP only, or is there another way?
There are three equivalent ways to connect, all pointing at the same server:
How do Bedrock players connect via my domain, and which port do they use?
Bedrock uses a UDP port (default 19132) and needs Geyser running on your server so Bedrock clients can reach a Java world.
What server regions/locations are available?
Which region gives the best ping for LATAM / South America / Mexico?
For Central and South America, Washington (NA) is generally the closer of our two regions and usually gives the lower ping. Players far from both…
Can I change my server's region/location (e.g. EU → NA)?
Region changes are handled by our team via a server transfer, since it means moving your server to hardware in the other location. Open a ticket…
Will changing region reset my world or change my IP?
Your world and files come with you on a region transfer — nothing is wiped. However, your IP (and possibly port) will change, because the server…
How long does a region change take, and is a restart needed?
A region transfer is done by our team and typically completes fairly quickly once scheduled, but timing depends on server size (bigger worlds take…
After a region change the IP is still the old one — is that expected?
No — a completed region transfer gives you a new IP. If you still see the old address, either the move hasn't finished, or you're looking at a cached…
Is my lag caused by the server being far from my players' region?
It can be — distance adds ping, which feels like lag (delayed hits, rubber-banding) even when the server's TPS is perfect. That's different from…
How do I upgrade my plan or add more RAM?
Plan changes are done through billing, and your data stays put.
Will upgrading or downgrading lose my world, files, or plugins?
No — changing your RAM or plan does not touch your world, plugins, or configs. You're adjusting the resources allocated to the same server. The one…
How do I downgrade my plan or reduce RAM?
Downgrades are done through billing the same way as upgrades — pick a smaller RAM amount or lower tier on your service.
Can I upgrade RAM, vCores, or disk later, after I've bought?
Yes — you can scale up after purchase through billing. RAM/CPU/disk add-ons are available (add-ons bill monthly). Extra ports are free; extra storage…
How do I increase disk/storage space, and what's the max?
Storage is often granted free on request — open a ticket and tell us how much you need. The maximum and any caps depend on your tier (Budget plans…
Why did my disk shrink after downgrading (e.g. 100GB → 50GB)?
Disk allocation is tied to your plan, so moving to a smaller/lower tier lowers your disk cap accordingly. Re-upgrading restores it. Your files aren't…
How do I add or upgrade vCores, and can I trade RAM for cores?
CPU allocation is part of your plan/tier. You can add CPU where your tier supports it — do it through billing or a ticket. Whether you can trade RAM…
What's the difference between Supreme and Ultimate?
Both Supreme and Ultimate run on our high-performance Ryzen 7700 hardware with strong single-thread speed (what Minecraft cares about most). The main…
What CPU does each plan use?
- Budget plans run on AMD EPYC hardware (great value for smaller servers).
What RAM type/speed do the plans use?
Exact memory type and clock speed per node are hardware specifics we don't publish. What matters for you: Supreme/Ultimate run on newer Ryzen 7700…
Do custom plans exist / can I mix and match components?
You can add resources (RAM, CPU where supported, disk, ports) on top of a plan. Standard tiers scale up to 20 GB RAM; if you need a larger or fully…
Can I get a Windows server instead of Linux?
Our game servers run on Linux (that's standard for Minecraft hosting and what the panel manages). We don't offer a Windows game server. If you need…
Can I buy for just one month, or only in 3-month cycles?
Billing cycles depend on the tier: Budget bills quarterly (its minimum term), while Supreme and Ultimate bill monthly. There's also a general…
What is the "Budget" plan / what's the cheapest option for?
The Budget tier is our value line — EPYC hardware, a fixed NVMe disk allotment, billed quarterly, ideal for vanilla and light plugin servers or small…
When I try to upgrade, only RAM options show (not vCores) — why?
That's normal for tiers where CPU is bundled with the RAM amount — you scale by choosing more RAM, and CPU scales with it. If you specifically need…
The panel/billing won't let me change to Supreme — only same-tier upgrades show. Why?
Cross-tier moves (e.g. Budget → Supreme) sometimes aren't a simple in-place upgrade because they move you to different hardware/location. If the…
Can I keep my disk, ports, and IP when upgrading?
An in-place upgrade (adding RAM on the same server) keeps your IP, ports, and files. A move that changes hardware or location can change the IP/port…
Can I split one big server into several, or combine several into one?
Each service is its own server, so "splitting" means ordering additional servers and moving the relevant worlds/files to them; "combining" means…
Do you offer a free trial or test server before buying?
We don't offer a free trial or test server at this time. What makes trying us low-risk is the refund window: refunds are available within 72 hours…
How much RAM / which plan do I need for X players + Y mods (modded)?
Modded servers are RAM-hungry, and mod count matters more than player count. As a rough guide (adjust up for heavy tech/magic packs):
How much RAM / which plan for X players + Y plugins (Paper/Spigot)?
Plugin (Paper/Spigot) servers are far lighter than modded. Rough guide:
How many players can my current server (N GB) handle?
It depends far more on software and content than on RAM alone, but as a plugin-server rule of thumb: ~1GB per 8–12 light players on Paper is a…
How many mods or plugins can N GB of RAM handle?
There's no fixed count — a mod that adds one item is nothing; a world-gen or tech mod is heavy. Guidance: plugins are light, so dozens on 4GB is…
How many vCores do I need for N players?
Minecraft is largely single-threaded, so raw core count matters less than per-core speed. A couple of fast cores (as on our Ryzen 7700 tiers)…
What plan do I need for a big network (proxy + lobby + survival + auth, hundreds of players)?
A network is several servers behind a proxy, so you size each piece:
Which plan for a specific big modpack (ATM9, DawnCraft, SkyFactory, etc.)?
Heavy CurseForge packs like All the Mods 9, DawnCraft, Better MC, or Valhelsia are demanding. Plan on 8–12GB minimum for a few players, 12–16GB+ for…
Is my current plan enough, or will it lag/crash with my setup?
What RAM buffer / minimum RAM values should I use?
These live in the Startup tab as variables:
How do I change or update my Minecraft server version?
How do I switch server software (Vanilla ↔ Paper/Spigot/Purpur/Fabric/Forge)?
Use the Versions tab — it's a one-click installer.
Will changing version or software delete my world, plugins, or files?
No — the Versions tab keeps your world and files unless you tick Wipe Data. Two cautions:
How do I run a custom or unlisted JAR (Waterfall, Velocity, Magma, a specific fork)?
If it's not in the Versions catalog, install it manually:
If I downgrade a version, will it corrupt or reset my world?
It can. Minecraft worlds aren't backward-compatible, so opening a world on an older version than it was last saved with may corrupt chunks or fail to…
Will my plugins still work after I update the Minecraft version?
Not always. Plugins are built for specific Minecraft versions, and a big jump (e.g. 1.20 → 1.21) often breaks older ones until the author updates…
The Versions tab won't load or says it can't install — how do I fix it?
I selected version X but the server runs a different build (e.g. 1.19 → 1.19.4) — why?
The Versions installer usually pulls the latest build within the version line you chose, so a "1.19" pick may land on 1.19.4 (the newest 1.19.x).…
What's the benefit of Paper over Vanilla or Spigot?
Paper is a highly optimized fork of Spigot. It runs the same worlds and supports the same plugins, but with far better performance (higher TPS, less…
What are Forge, Fabric, Spigot, Purpur, Mohist, Magma, Arclight — and which do I use?
Does HumbleServers support Bedrock, and how do I create or switch to a Bedrock server?
Bedrock support and switching an existing service between Bedrock and Java are covered in the Bedrock-specific section below — in short, Bedrock uses…
Can I switch between Bedrock and Java and keep my world/progress?
Bedrock and Java use incompatible world formats, so you can't directly move a world between them and keep everything — a converter (third-party) does…
What's the newest MC version, and when will new versions be added?
The Versions tab tracks upstream releases and new Minecraft versions are added as the software projects (Paper, Forge, Fabric, etc.) publish support…
Can I run snapshots or a specific old version (1.8, 1.12.2, etc.)?
Yes. The Versions tab lists many older versions and their builds; pick the one you need. For snapshots or anything not listed, upload the JAR…
How do I change or update the Forge version specifically?
Use the Versions tab, choose Forge (or NeoForge), then select the exact Minecraft version and Forge build you need rather than accepting the latest.…
How do I manually install Forge or Fabric (installer, server.jar naming)?
If you're not using the Versions tab:
Do you support Quilt / how do I install it?
Yes — Quilt is in the Versions tab (Experimental group). Pick Quilt, choose the Minecraft version and build, install, and start. Quilt is…
How do I install mods?
Mods need Forge/Fabric — how do I set that up first?
Open the Versions tab, choose Forge (or NeoForge/Fabric/Quilt) and the Minecraft version you want, and install (Wipe Data off to keep your world).…
Are mods client-side or server-side — do players need them too?
Most gameplay mods are both: the server runs them and each player must install the same mods (and versions) in their launcher, or they'll be kicked…
How do I install a mod manually or from CurseForge when it's not in the list?
1. Download the mod .jar from CurseForge/Modrinth, matching your loader and MC version.
Which mod is causing my crash, and how do I find it?
The Console/crash report almost always names it.
How do I fully remove a mod without leaving broken data or crashing?
Can I add mods after the server has started, or will it crash?
Mods are loaded at startup, so adding a mod to the folder while the server runs does nothing until you restart — and if the new mod (or a missing…
What does a mod's dependencies question mean — what does mod X need?
Many mods require a library/dependency mod to function (e.g. Fabric API for Fabric mods, or a specific core lib for Forge mods). If a mod crashes…
My mod count is high (200/300/600 mods) — is that too many?
It's not the count, it's the weight and your RAM. Big packs of 200–300+ mods are normal, but they need serious RAM (12–16GB+) and fast CPU (Ryzen…
Can I add mods to a Bedrock server?
Bedrock doesn't use Java Forge/Fabric mods — instead it uses add-ons / behavior packs. So Java mods won't work on a Bedrock server. See the Bedrock…
How do I install plugins?
Plugins need Paper/Spigot — do I need to switch from Vanilla/Forge?
Yes. Plugins only run on the Bukkit family (Paper/Spigot/Purpur). Open the Versions tab, install Paper (keep Wipe Data off to keep your world), and…
How do I install a plugin manually from my computer?
1. Download the plugin .jar (matching your server's Minecraft version).
Why aren't my plugins loading or working?
Which plugin is causing my issue, or which are outdated for my version?
Read the Console at startup — each plugin logs whether it enabled, and outdated ones print warnings or errors. To isolate a bad one, temporarily move…
How do I update a plugin without losing its config?
Plugin configs live in plugins/<PluginName/, separate from the .jar. To update:
How do I remove plugins?
Stop the server, open Files → plugins, delete the plugin's .jar (and its config folder under plugins/<Name if you want it gone completely), then…
What plugins do you recommend (login, anti-cheat, protection, economy, etc.)?
Popular, well-supported choices:
Can I install plugins on a Bedrock server?
Not Java (Bukkit) plugins. Bedrock server software (like PocketMine/Nukkit) uses its own plugin ecosystem, which is different and smaller. If you…
Is there a limit to how many plugins I can install?
No hard limit — the practical ceiling is your RAM and CPU. Plugins are light, so dozens are fine on a modest server. Watch the Console for errors and…
Can I run mods and plugins on the same server, and how?
Yes, with a hybrid server software that bridges Forge mods and Bukkit plugins:
Which hybrid (Mohist / Magma / Arclight) is best?
All three run Forge mods + Bukkit plugins; the best one depends on your Minecraft version and mod set:
On a hybrid, do plugins go in the plugins folder or the mods folder?
Keep them separate: plugins → plugins folder, mods → mods folder. A hybrid recognises both. Don't put a plugin in mods or a mod in plugins — it won't…
My hybrid server is unstable / crashes with version mismatches — help?
Hybrids are sensitive to versions. Steps:
Can I run Forge with plugins via SpongeForge?
SpongeForge lets some Forge servers run Sponge plugins (a different plugin type from Bukkit) alongside mods. It's a niche path with limited version…
How do I install a modpack?
How do I install a modpack that's not in the list, or a custom/self-made pack?
1. Get the pack's server files (CurseForge packs offer a "Server Pack" download; or export your custom pack).
Can you install the modpack for me?
Most installs are self-serve — the Modpacks tab makes the common ones a single click. If you get stuck, our team is happy to guide you through an…
My server won't start or crashes with a specific modpack — help?
1. Read the Console/crash report — it usually names a mod or a missing dependency.
Which CurseForge version do I join on for my modpack (e.g. ATM8)?
Join with the exact same modpack version in your launcher as the one installed on the server — e.g. if the server runs ATM8 version 1.0.7, install…
Which loader/Forge version does modpack X need?
Each pack targets a specific Minecraft version and Forge/Fabric build — it's listed on the pack's CurseForge/Modrinth page (and the Modpacks…
Does modpack install work the same for Fabric packs?
Yes — the Modpacks tab handles Fabric packs too, fetching the Fabric loader and mods. Manually, use the pack's Fabric server files and set a matching…
How do I upload my own world or map?
1. Stop the server (Console → Stop, wait for Offline).
How do I reset or delete the world and generate a new one?
How do I set or change the seed for a new world?
Open server.properties (Files) and set level-seed=YOURSEED, then generate a new world (the seed only affects newly generated terrain, not your…
How do I create a flat (superflat) world?
How do I reset only the Nether or only the End?
How do I download or save my world to my computer?
How do I add multiple worlds or a lobby (Multiverse)?
On a Paper/Spigot server, use the Multiverse-Core plugin:
Will resetting the world delete player inventories and items?
Player inventories are stored in the world's playerdata folder, so resetting/deleting the world also clears player data — everyone starts fresh. If…
Can I keep my old world when changing version, software, plan, or region?
Yes in every case — your world stays with the server:
My world reset, used the same seed, or cleared builds after an update — why?
Usual causes:
My world or a chunk is corrupted after a mod/version change — how do I recover?
1. Stop the server immediately (don't keep loading a corrupt world).
Can I upload a Bedrock world to a Java server (or vice versa)?
Not directly — Bedrock and Java use different, incompatible world formats. A third-party converter (e.g. Amulet/Chunker) can convert one to the other…
How do I import a world from Aternos or another host?
1. On the old host, download your world (Aternos has a world download; others use SFTP).
I renamed/swapped world folders — what resets?
Minecraft loads the folder named in level-name (default world) plus its _nether/_the_end siblings. If you rename world to something else without…
The server starts a new "world" folder instead of my uploaded map — how do I fix it?
This means the server didn't find a valid world where it expected one. Fix:
My OneBlock / custom map loads as normal terrain instead — why?
Same root cause as above: the server isn't loading your map's folder, so it generates default terrain. Ensure the map folder is named world with…
How do I change the difficulty?
Edit server.properties in the Files tab: set difficulty= to peaceful, easy, normal, or hard (newer versions accept words; very old versions used…
How do I change the max player count?
In server.properties, set max-players= to your desired number, save, and restart. Note your RAM/plan is the real ceiling — set a number your server…
How do I change the MOTD / server description with colours?
Edit motd= in server.properties. For colours/formatting use section-sign codes (e.g. § / the § symbol followed by a colour code like 6 for gold, or…
How do I set or change the server port?
Your server has an assigned port (shown as IP:port in the Console). To use a different allocated port, set it in the Ports tab / server.properties…
How do I enable coordinates, cheats, or command blocks?
- Command blocks: set enable-command-block=true in server.properties, restart.
How do I enable one-player-sleep / a sleep percentage?
On Minecraft 1.17+, use the gamerule: /gamerule playersSleepingPercentage 0 makes one player skip the night (or set a percentage). Run it in the…
How do I fix "Flying is not enabled on this server" kicks?
This happens with elytra, some mods, or high-speed movement. Set allow-flight=true in server.properties and restart. On Paper/Spigot you may also…
How do I set someone's gamemode or give creative?
As OP, run in the Console or in-game: gamemode creative PlayerName (or survival, adventure, spectator). Set the world default with gamemode= in…
How do I change view-distance / simulation-distance?
In server.properties, lower view-distance and simulation-distance to reduce load (e.g. 6–8 for busy servers). Save and restart. These are two of the…
How do I change world height, tick speed, or mob caps?
- randomTickSpeed (crop/leaf growth, fire spread): /gamerule randomTickSpeed 3 (default) — lower it to reduce load, raise for faster growth.
How do I safely edit server.properties (e.g. a missing online-mode line)?
Edit it in the Files tab (or via SFTP). Change only the value after the =, keep the key names exact, and don't delete lines you don't understand. If…
How do I set the server timezone or time?
The server's world time is controlled with /time set day|night or /gamerule doDaylightCycle. The machine's clock/timezone (for logs/schedules) isn't…
How do I change the server language or disable achievements/chat filtering?
- Achievements/advancements: /gamerule announceAdvancements false to stop broadcasts.
How do I set a custom server icon?
Your icon must be exactly 64x64 pixels, in .png format, named exactly server-icon.png, placed in the server root (where server.jar and…
How do I set up a resource/texture pack players are prompted to accept?
In server.properties:
How do I change the death message or say-command colour?
Vanilla death messages aren't directly editable without a datapack or plugin. For coloured broadcasts, use /say (styled by plugins) or a…
How do I make myself or others an operator (OP)?
Start the server, then in the Console type op YourUsername and press Enter — that grants full operator rights in-game. Use deop YourUsername to…
How do I set up and manage a whitelist?
"op command does not exist" / commands don't work — why?
How do I unban or pardon a player?
In the Console: pardon PlayerName (for a name ban) or pardon-ip 1.2.3.4 (for an IP ban). If they still show banned, check both — they may have a name…
How do I ban an IP or stop a banned player from rejoining?
Use ban-ip PlayerName (or ban-ip <address) in the Console to block their IP as well as ban PlayerName for the account. If a banned player keeps…
How do I give a friend partial access without full host control (subusers)?
Use the Users tab (subusers):
How do I grant in-game permissions with LuckPerms?
1. Install LuckPerms (Plugins tab) on a Paper/Spigot server and restart.
Can I whitelist while still allowing a cracked/non-premium friend?
On an offline-mode server the normal whitelist checks names (not accounts), so a cracked friend using an allowed name gets in — but so could anyone…
How do I let non-premium (cracked) players join?
Open the Files tab, edit server.properties, set online-mode=false, and restart.
How do I secure a cracked server against impersonation (AuthMe)?
Add a login/register plugin so each player must authenticate with a password:
How do I fix missing skins for cracked/offline players?
Offline-mode clients don't fetch skins from Mojang, so they appear as Steve/Alex. Install SkinRestorer (Plugins tab) — players run /skin <name to…
Can I run a semi-premium server (both premium and cracked players)?
Yes, but not by toggling online-mode alone. Run the server in offline-mode with an auth plugin that supports premium auto-login (AuthMe + a…
The online-mode line is missing, or the server stops when I set it false — how do I fix it?
- Missing line: just add online-mode=false on its own line in server.properties and restart.
FastLogin / SkinRestorer / /premium command isn't working — how do I fix it?
1. Confirm the plugin matches your Minecraft version and its dependencies are installed (FastLogin needs AuthMe or a compatible auth plugin).
Which login/register plugin works for version X (1.16/1.17/1.19)?
AuthMe is the long-standing choice and supports a wide range of versions — pick the build matching your MC version. For newer versions, check the…
How do I let Java and Bedrock players join the same server (Geyser/Floodgate)?
Run a Java Paper/Spigot server and add Geyser (protocol bridge) plus Floodgate (lets Bedrock players join without a Java account):
Do you install Geyser, and how do Geyser and Floodgate relate?
Geyser installs easily from the Plugins tab (Geyser-Spigot) — you add it yourself in a click; our team can help if needed. Geyser translates the…
What Bedrock/UDP port do I use (19132), and how do I set it?
Geyser uses a UDP port, default 19132. To set it:
Geyser says "port already in use" / the server won't start with Geyser — how do I fix it?
Something else is on Geyser's port. Fix:
Geyser causes very high RAM/CPU — what's the solution?
Geyser adds overhead because it translates protocols for every Bedrock player. To reduce it:
Can crossplay work with mods and plugins together?
Geyser is a plugin, so it runs on Paper/Spigot (plugins) natively. On a hybrid (Mohist/Arclight) you can run Geyser alongside mods, but expect less…
Bedrock players get "could not connect to world" via domain/Xbox — how do I fix it?
1. Confirm Geyser and Floodgate are running (Console shows them enabled).
How do I set up a BungeeCord/Velocity/Waterfall proxy network here?
A network is a proxy plus one or more backend servers (each its own service):
What is BungeeCord / a "network" and how does it work?
A proxy (BungeeCord, Waterfall, or Velocity) sits in front of several Minecraft servers and lets players move between them (lobby → survival →…
How many servers/plans do I need for a network?
Proxy says "Could not connect to default/fallback server" — how do I fix it?
The proxy can't reach the backend it's trying to send players to:
"Proxy server is offline" kick when the proxy is down — how do I handle it?
If the proxy is down, players connecting to the proxy address get that message — the backends are only reachable through the proxy. Keep the proxy…
How do I secure offline-mode backends (BungeeGuard / firewall)?
Because proxy backends run offline-mode, anyone who knows a backend's IP:port could join directly and impersonate players. Protect them:
Can I open extra ports for proxy backends or plugins (BlueMap, voice chat)?
Yes — use the Ports tab to add allocations (extra ports are free). You'll want extra ports for things like BlueMap/Dynmap web maps, Simple Voice…
Do I install Waterfall/Velocity on the Humble server, and any custom flags?
Yes — install the proxy on a server here via the Versions tab (Waterfall/Velocity/BungeeCord are all listed). Velocity uses a modern config…
The "stop" command is unknown in the BungeeCord console — how do I stop it?
BungeeCord/Velocity proxies use end (BungeeCord) rather than stop to shut down from their console. Easiest, though: just use the panel's Stop button…
Do I need MySQL for proxy plugins (voting, etc.)?
Some network plugins (voting, global economy, cross-server data) use a shared MySQL database so all servers read/write the same data. Create one in…
My server is lagging (low TPS) — how do I improve performance?
Lag usually means too many chunks, entities, or heavy plugins/mods for your plan. Try, in order:
High CPU usage (150–250%+) is causing lag — cause and fix?
High CPU is the usual culprit for TPS lag (Minecraft is CPU-bound). Common causes:
Is my lag from CPU, RAM, ping, mods, or plugins — how do I tell?
How do I tell server lag (TPS/MSPT) from ping lag?
- TPS/MSPT measures the server's tick rate — 20 TPS is perfect; below ~18 is server lag affecting everyone. Check with /spark tps or /tps.
How do I pre-generate the world with Chunky to reduce lag?
Generating chunks on the fly (players exploring) is a big lag source. Pre-generate ahead of time:
Chunks stop loading / render slowly / there's a map border far from spawn — how do I fix it?
Usually performance or a world-border/limit:
Will upgrading RAM / vCores / to Ultimate actually fix my lag?
How do I get and read a timings or spark report?
On Paper, spark is built in (or install the spark plugin/mod):
"Can't keep up! / Skipping ticks" — what does it mean?
That message means the server took longer than one tick (50ms) to process, so it skipped ahead — i.e. it's overloaded (TPS dropped). It's a symptom,…
Which optimization flags (Aikar's) should I use?
Our startup already uses Aikar's flags (G1GC tuning) for the versions that benefit — the panel applies them for Minecraft 1.8–1.18 (and Forge…
Can I reduce load with randomTickSpeed / gamerules?
Yes, a little. Lowering randomTickSpeed (e.g. /gamerule randomTickSpeed 2) reduces crop/leaf/fire processing. Disabling unnecessary gamerules (mob…
Is a datapack, lag machine, or mob spawning causing my high CPU?
Very possibly. Big mob farms, unoptimized redstone, hopper arrays, and chunk-loaders are classic CPU sinks. A spark report shows if entities or block…
Players in certain countries get very high ping (2000ms+) — how do I fix it?
That extreme ping is network distance/routing to your region, not server lag. Options:
Why does my server use so much RAM even when idle or with few players?
That's normal for Java. Minecraft/the JVM reserves memory up to its Xmx and holds onto it (garbage is collected periodically rather than freed…
My RAM keeps rising and never drops (memory leak) — is that normal? How do I fix it?
A steady climb that ends in a crash can be a leak (often a specific mod/plugin). Steps:
My server restarts with OutOfMemory every few hours — how do I fix it?
It's running out of RAM under load. Fixes:
Where do I set RAM buffer, minimum RAM, Xms/Xmx, and what values?
Why does my server show less RAM than I paid for (e.g. 4GB shows as 2GB)?
Two usual reasons:
How much RAM should a server use on boot (e.g. 8GB booting at 6GB)?
Booting high is normal, especially for modpacks — the JVM grabs memory and mods load a lot upfront, so 6GB on an 8GB server at boot is fine. What…
Can I limit or reduce RAM usage without upgrading?
How do I monitor RAM and CPU usage?
The panel shows live CPU, RAM, and Disk usage on the Console/server page while it runs, and the Activity tab logs actions. For in-depth analysis, run…
How do I edit, reset, or roll back my startup command — do I need a ticket?
Most of it is self-serve in the Startup tab: change variables (JAR file name, RAM buffer, min RAM, Java flags where exposed) yourself, no ticket…
What Java version do I need (17 / 21) and how do I set it?
Newer Minecraft needs newer Java: roughly Java 17 for 1.17–1.20.4 and Java 21 for 1.20.5+/1.21+. Older versions (1.16 and below) want Java 8. Set the…
Can I use custom startup flags (MaxRAMPercentage, -nogui, velocity flags, OpenJ9)?
Where the Startup tab exposes the command/flags, yes — you can add flags like -nogui (already included), or proxy-specific flags for Velocity. If the…
Should Xms and Xmx be equal? What values?
Setting Xms = Xmx is a common, safe choice — it avoids the JVM resizing the heap and is standard for Minecraft servers. Just remember Xms must never…
My startup command "looks weird" / shows ./bedrock_server — is that normal?
Yes — a Bedrock server's startup runs ./bedrock_server, which looks different from a Java java -jar command. That's expected on a Bedrock egg. If you…
My server won't start or keeps crashing — what do I do?
Open the Console and read the last lines before it stopped — the error usually names the cause. Common ones:
"Detected server process in a crashed state" / won't turn on — how do I fix it?
That message means the server exited unexpectedly. Steps:
The server shows offline when I start it, or stuck starting at a % for hours — what's wrong?
- Flips back to offline: it's crashing on boot — read the Console for the error (see the won't-start answer).
My server takes very long to stop / is stuck "stopping" for minutes — why?
On shutdown the server saves all loaded chunks and player data, which on a big/modded world can take a while — that's normal and you shouldn't…
My server restarts on its own / kicks everyone / rolls back periodically — why?
Likely one of:
My server crashes when generating a structure or entering an area — how do I fix it?
This is usually a mod tied to that structure/biome/mob. Steps:
My server crashed right after I added a mod or plugin — how do I identify and fix it?
The most recent addition is the prime suspect:
How do I send a crash report / latest.log for help?
Where do I find the crash report or logs folder?
What do specific warnings mean (maxHealth, "moved too quickly," GC spam, chat validation)?
"Request failed with status code 500" / 403 when installing a mod — how do I fix it?
That's the installer failing to fetch from the upstream source (CurseForge/Modrinth), not your server crashing. Try:
Are the red startup lines / warnings normal?
Some are. Servers print warnings (yellow) and even some non-fatal errors (red) at startup that don't stop it running — missing optional configs,…
I spawn in the void / free-fall and get kicked when joining — how do I fix it?
Usually the spawn chunk isn't loading (missing world data or lag):
Player inventories reset or items disappear on death away from spawn — how do I fix it?
Causes to check:
A Nether/End portal does nothing ("dimension does not exist") — how do I fix it?
The dimension folder or registration is missing/broken:
Broken blocks don't drop / blocks regenerate / actions don't register — is this lag?
Yes — this is a classic low-TPS / high-MSPT symptom: the server is so behind that it rejects or rolls back your actions (blocks "come back"). It…
Respawn is broken (respawn at spawn, spectator on death) — how do I fix it?
- Always respawn at world spawn: normal if you have no bed/anchor set; players set a spawn by sleeping. spawn-protection and /spawnpoint also affect…
/time set night doesn't change the visual time — why?
Usually doDaylightCycle interplay or a plugin overriding time. Set /gamerule doDaylightCycle false then /time set night to lock it, or true to let it…
Ranks/permissions are lost on relogin or death — how do I fix it?
This points at the permissions plugin not persisting:
Mobs aren't spawning or spawn wrong — how do I fix it?
Joining kicks another player / only one player can be online at a time — why?
This is the tell-tale sign of duplicate accounts on an offline-mode/cracked server, or two clients using the same UUID/name. On cracked servers, two…
How do I create a manual backup and where is it saved?
The one-click Backups tab is temporarily offline while we roll out a new deduplicated backup system, but you can back up yourself in a couple of…
How do I restore a backup or roll back my server?
While the Backups tab is being upgraded, restore from a copy you saved:
Does my plan include backups; are they automatic; how often?
Yes — backups are included free on all three plans (Budget, Supreme, and Ultimate). Right now the self-serve backup feature is being reworked into a…
How far back do backups go / how long are they retained?
With the self-serve panel backup system temporarily offline for its deduplication upgrade, retention is whatever you keep — save dated copies of your…
Can you restore a backup from a specific date/time for me?
If you've kept your own downloaded copies, you can re-upload the one from the date you want (Files/SFTP). Because the panel's automatic Backups tab…
Can I restore just the world (or just one plugin's config), not everything?
Yes — a manual backup makes this easy:
How long does a manual backup or restore take?
It scales with size — a small vanilla world zips and downloads in under a minute; a large modpack world can take several minutes each way (use SFTP…
Where is the Backups section / why is there no backup option?
The panel's Backups tab is temporarily unavailable — we're upgrading it to a new deduplicated backup system that's more efficient with disk. This is…
Can I schedule automatic backups (e.g. daily)?
Automatic scheduled backups are paused while the backup system is upgraded to deduplication, so there's no "Create backup" schedule action available…
Backups are eating my disk — how do I manage them?
With the built-in Backups tab temporarily offline, backups no longer sit on your server eating disk — your manual copies live on your computer…
Can I recover data if I have no backup (after grief/deletion/corruption)?
Be aware the panel's automatic Backups tab is temporarily unavailable during its upgrade, so there may be no hidden copy to fall back on right now —…
Is there a fee to restore?
Re-uploading your own saved backup is always free (you do it via Files/SFTP). For a backup restore through us: it's free on Supreme and Ultimate, and…
Can I get just player data back to recover a player's lost items?
Will I lose my world/progress when upgrading, moving region, or reinstalling?
Short answer for each:
How do I migrate my server from another host (Aternos, Minehut, localhost)?
1. On the old host, download your world folder (and plugins/mods, configs).
How do I transfer server ownership to a friend's account?
Moving a service between accounts touches billing, so open a ticket to request an ownership transfer — both parties should confirm from their side.…
How long does a server machine transfer take, and will the IP/ports change?
A node/region transfer copies your files, so timing scales with server size — often quick once scheduled, longer for big worlds. The server is…
Does "Reinstall Server" delete my progress?
Reinstall re-runs the egg's install script. Depending on the server type it can overwrite core/server files — it's not a safe "repair" button for…
How do I move files, mods, and world between two of my servers?
Will my server be deleted after the paid period ends or after non-payment?
Not immediately. If an invoice goes unpaid, the server is suspended, and after 10 days of suspension it's deleted (files removed). Renewal invoices…
Can I recover or reactivate a deleted or long-unpaid server with its data?
- Suspended (not yet 10 days): just pay the invoice and it reactivates with data intact.
How do I pause or freeze a server without deleting it or losing data?
There's no hibernate or pause option. Your two practical choices are: keep the service active and simply stop the server in the Console when you're…
Can I reopen an old server from months ago?
If it was deleted (unpaid 10+ days or cancelled), the files are gone and it generally can't be reopened with its data. If you kept a backup, order a…
Can I get an exact time my server goes offline, or schedule its deletion?
Suspension follows the unpaid-invoice timeline (invoice due → suspend → delete after 10 days), and you can cancel a service either immediately or at…
What's your uptime/SLA, and when is support available?
Your server runs 24/7 — it's online continuously, and setup is typically instant once your payment goes through, so you can start playing right away.…
How do I protect my server from griefing, raids, and theft?
How do I recover or roll back after a grief or raid?
1. If you have CoreProtect installed, use /co rollback user:<name time:<duration to undo their changes.
Do you have DDoS protection, and what type?
Yes — all our nodes include DDoS protection as standard, at no extra cost. The specifics (provider/capacity) are infrastructure detail we don't…
Are DDoS attacks causing my lag/high ping/crashes, and how do I prevent it?
Possibly, but most "lag" is server-side (TPS) rather than an attack — check a spark report first. If you see sudden mass disconnects/timeouts…
My server may have malware or was hacked — can you scan/clean it, and keep my data?
If you suspect a malicious plugin/mod (some pirated or sketchy plugins carry backdoors):
How was my server accessed without authorization / can you find who?
Check the Activity tab (panel audit log) and in-game logs (CoreProtect, logs/) for what happened. Common causes: a shared/leaked panel password, a…
Do I need TCPShield / NeoProtect / Cloudflare on top of your protection?
Our nodes already include DDoS protection, so it's not required. Some owners add a Minecraft-aware proxy (TCPShield, NeoProtect) for extra IP hiding…
If I share my IP, can someone hack or raid my server?
Sharing your IP:port is how players connect — that alone doesn't let anyone "hack" it. Real risks come from: an offline-mode server without auth…
How do I set up automatic restarts (every N hours or at a set time)?
Use the Schedules tab (cron-based):
How do I schedule the server to turn off/on at set times?
In the Schedules tab, create two schedules (or one with tasks): a "Power → Stop" at your off-time and a "Power → Start" at your on-time, each with…
My schedule stops after the first command — how do I add multiple tasks?
A schedule runs a sequence of tasks; if it stops after the first, add the next as another task within the same schedule (not a separate schedule),…
What plugin do you recommend for scheduled restarts?
You don't need one — the panel's Schedules tab handles restarts natively and reliably. If you want in-game countdown warnings before a restart, a…
Should I restart my server daily?
For most servers a daily (or every-12-hours) restart is a healthy habit — it clears accumulated memory, resets minor glitches, and keeps TPS fresh,…
How do I connect via SFTP/FTP (WinSCP/FileZilla) for large uploads?
The web file manager is fine for small files; use SFTP for world folders and bulk uploads.
Where is folder/file X (world_nether, logs, paper.yml, datapacks, server-icon)?
Common locations from the server root (Files tab):
How do I use "Create allocation" / open a port in the panel?
What port do I get, and can I choose a specific one (25565, 19132, custom)?
Your server gets an assigned primary port (shown as IP:port). Whether it's the "clean" 25565 depends on the node — a custom domain with an SRV record…
Is a purchased/extra port permanent or a monthly add-on, and for Java or Bedrock?
Extra ports are free and stay with your server (allocate them in the Ports tab). A port can carry TCP (Java, proxy backends) or UDP (Bedrock/Geyser,…
Can clients edit their own startup command and do things without a ticket?
Yes — most management is self-serve in the panel: Startup variables (JAR, RAM, Java version where exposed), Files, Plugins/Mods/Versions, Schedules,…
Can I run non-Minecraft software (Node, Python, Flask, Next.js) or custom Docker images on the host?
The game panel is built around game/bot eggs (Minecraft, Discord bots, and a few others), not general app hosting, and Docker images are typically…
Which FTP/FTPS client do you recommend?
WinSCP (Windows) and FileZilla (cross-platform) are both excellent and support the SFTP our panel uses. Use the SFTP details from the Settings tab,…
How do I create or switch to a Bedrock (or PocketMine/Nukkit) server?
Bedrock runs on a different server type/egg from Java. If you have a Java service and want Bedrock, the cleanest options are: order/switch to a…
How do I add addons / behavior packs / textures to a Bedrock server, and which folder?
On a Bedrock server:
How do I enable experimental gameplay for Bedrock addons?
Bedrock addons often require experimental toggles. Enable them in the world's settings/level.dat (via a world editor) or, when creating the world,…
How do I change or downgrade the Bedrock version (e.g. to 1.18) without losing my world?
Set the Bedrock server version in the Versions/Startup setup for the Bedrock egg (it pulls the matching bedrock_server binary). Your worlds/ folder…
Can Bedrock servers use plugins (PocketMine plugins)?
Only if you run PocketMine-MP (or Nukkit) software, which has its own plugin ecosystem — the vanilla bedrock_server binary doesn't support plugins.…
I bought Bedrock but it shows as Java / the startup shows ./bedrock_server — is that normal?
./bedrock_server in the startup is the normal Bedrock command, so seeing it means you're correctly on a Bedrock server. If the panel labels or…
PocketMine "raklib" is blocking an IP — what do I do?
That's PocketMine's RakLib network layer rate-limiting/blocking an address (often anti-spam or a flood). It's usually protective and clears on its…