Can I cancel or change my VPS?

Yes — you can cancel your VPS or move between products through billing. The most important thing to know up front is that a VPS has zero retention: its data is permanently wiped the moment it's deleted, so back up anything you want to keep first.

Note: VPS plans aren't sold any more. If you already have a VPS with us, message the team for help.

Cancelling or switching

Both actions run through billing, and both start with protecting your data.

1. To cancel, request it in billing — remember a VPS has zero retention, so its data is permanently wiped immediately on deletion.
2. To switch to a game plan, ask us to arrange the change.
3. Back up your data before any cancellation or swap.

Warning: Cancelling a VPS permanently wipes all its data immediately — there's no retention window and no restore afterward. Download anything you want to keep first.

Moving to a different product

Switching between a VPS and another product is a fresh setup, not an automatic transfer.

• We'll help arrange the change so billing lines up.
• Because the new service is a separate system, you migrate your data yourself.

Frequently asked questions

Can I get a refund? Open a ticket and our billing team will go over the options with you.

Can I swap to a game server? Yes — we'll help set that up. You'll migrate your data across yourself.