The download option isn't appearing, or downloads error out — why?

Download issues almost always come down to size, the type of item you're grabbing, or a brief connection hiccup. A few adjustments — especially switching to SFTP for big files — usually resolve them.

Why this happens

Folders don't download directly; they need to be archived first. Very large files can outrun what a browser download handles cleanly, and a file that's actively being written by a running server can also cause trouble.

How to fix it

1. For folders, use archive-then-download rather than expecting a direct folder download.
2. Retry once — a transient network error will often clear on its own.
3. For very large files, use SFTP, which handles big transfers and interruptions better.
4. Confirm the file still exists and isn't being written by a running server (stop the server if needed).

Tip: If a download of a huge world keeps failing in the browser, SFTP is the reliable path.

Frequently asked questions

My download errors out midway — what now? Try SFTP, or archive the folder and download the single archive instead of many small files.