I can connect but my friends can't (or vice versa) — why?
When a server works for one person but not another, the server itself is fine — the difference is on the client side. That narrows things down to a handful of easy checks.
Why it's client-side
If the server were down or misconfigured, nobody would get in. Since you can connect, the process is running and reachable; the person who can't is hitting a mismatch on their end.
What to check
- Make sure everyone uses the same
IP:portor domain, copied exactly. - Check they're on a matching Minecraft version.
- If some are on Bedrock, they need the Bedrock/Geyser port and the IP and port in separate fields.
- Have them try a different network — some school, office, or mobile networks block game ports.
Tip: If only Bedrock players fail, it's a crossplay/port setup issue — see the Geyser articles.
Frequently asked questions
We're all on the same address and version — still blocked. Have the affected player switch networks (mobile hotspot is a quick test). Restrictive networks are a common cause.
Only I can't connect but everyone else can. Flush your local DNS and confirm you copied the address exactly, then retry.
More in Connecting, IPs & Domains
- Where do I find my server's IP address and port to connect or share?
- How do I connect a custom domain (A record / SRV record) to my server?
- How do I hide the numeric IP or the port and use a word/custom address instead?
- Can I buy a domain directly from HumbleServers, or must I get one elsewhere?
- My domain opens the wrong server or points to someone else's server — how do I fix it?
- What do I put in each SRV record field?