Control Panel

Are there size or storage limits on archiving/unarchiving?

Yes — archive operations live within your plan's disk allocation, since both the archive and its extracted contents take up space. Keeping some headroom free is the key to smooth archiving and unarchiving.

How it works

An archive and everything it unpacks into both count against your disk quota. That means a large extraction can need considerably more free space than the archive file alone suggests.

How to stay within limits

  1. Remember that both the archive and its extracted contents count against your disk quota.
  2. Check free space before extracting a large archive.
  3. Clear out old archives and unused files to make room.

Warning: If extracting would exceed your quota, it will fail partway — free space first, or ask about a storage add-on.

Frequently asked questions

Can I get a storage add-on? Often, yes — it's available on request. That's a billing question, so open a ticket and ask us.