How long until a newly purchased server appears in the panel?

Most servers provision automatically within a few minutes of your payment clearing. If yours hasn't appeared yet, a quick refresh and a check that you're on the right account usually explains it.

How provisioning works

Once payment clears, the system sets up your server and it shows up in the panel — typically within a few minutes. A small number of orders are set up manually and take a little longer.

What to check

Wait a few minutes after your payment clears, then refresh the panel.
Make sure you're logged into the panel account tied to your order email.
If it's been a while, open a ticket — some orders are configured manually.

Tip: Your panel login is emailed when the account is created — check your spam folder if this is your first order.

Frequently asked questions

It's still not there after a while — what should I do? Open a ticket with your order number and we'll look into it.

Could I be on the wrong account? Yes — log in with the exact email you ordered under; the server is tied to that account.