Can clients edit their own startup command and do things without a ticket?

Most day-to-day server management on HumbleServers is self-serve — you can change a lot without ever opening a ticket. This article covers what you can do yourself and the few things that still need staff.

What you can do yourself

Your server's pages in the client area put most controls directly in your hands:

• Settings — startup variables like JAR selection, RAM (Xms/Xmx), and Java version where exposed.
• Files — upload, edit, and manage everything via the file manager or SFTP.
• Mods & Plugins / Software — install mods, plugins and modpacks, and switch software and version, using the built-in pages.
• Schedules — automate restarts and other tasks.
• IPs & Ports — add ports within your plan.
• Backups — make, browse, restore, and download backups (every server is also backed up automatically twice a day).
• Whitelist / OP — manage via the Console tab.

What still needs a ticket

A few things are reserved for admins or our side:

1. A locked Docker image or startup command that the Settings page does not let you edit.
2. Region transfers.
3. Billing changes other than Renew early, Change plan and Request cancellation, which are on the server's Billing page.
4. Anything that is genuinely broken on our side.

Frequently asked questions

Can I edit my own startup command? Yes, in most cases — the Settings page exposes variables like JAR, RAM, and Java version. Some servers have an admin-locked Docker image or command that cannot be changed through the UI; that needs a ticket.

Do I need a ticket to install plugins or change versions? No. Use the Mods & Plugins and Software pages to manage software yourself.

How do I back up right now? Click Back up now on your server's Backups page — you can restore backups yourself there too. Downloading your files via Files or SFTP is good extra protection.