How long does a server machine transfer take, and will the IP/ports change?
Moving your server to a different node or region copies your files to a new machine, and the two things people most want to know are how long it takes and whether their connection address changes. This article answers both.
What a transfer involves
A node or region transfer copies your files to the new machine, so timing scales with your server's size — often quick once scheduled, longer for big worlds. The server is offline during the move.
Your IP (and possibly port) will change on the new machine. A custom domain shields your players from that change, since they connect by name rather than by IP.
How to arrange one
- Open a ticket to request the transfer and pick your target region.
- We schedule the move; your server goes offline while files copy.
- Once complete, note your new IP/port.
- If you use a custom domain, update its A/SRV record to the new address so players don't notice.
Tip: Set up a custom domain before you ever move — then a transfer is invisible to players; you just update the DNS record.
Frequently asked questions
Will my players need a new address? If you connect by raw IP, yes — it changes. With a custom domain, just update the DNS record and players keep the same address.
How long will my server be down? Only during the copy, which depends on world size. Small servers move quickly; large worlds take longer.
Will I lose any data in the move? No — your files are copied over. Only the IP (and possibly port) changes. Back up first as good practice.