Can I change my billing cycle (for example monthly to quarterly or yearly)?
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If your current billing rhythm isn't ideal, we can usually adjust it to suit you.
Changing your cycle
Open a ticket and we can usually switch your billing cycle — for example from monthly to quarterly or yearly — at your next renewal. Aligning the change with your renewal keeps things clean and avoids overlap.
Tip: A longer cycle means fewer invoices to keep track of, and paying ahead for 3, 6 or 12 months saves 5%, 10% or 15% compared with paying monthly.
Frequently asked questions
When does the new cycle take effect? Usually at your next renewal — that's the natural point to switch cleanly.
Can I go from monthly to yearly? Yes — open a ticket and let us know the cycle you'd like, and we'll set it up.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?