Why do I have multiple invoices for a single server?

Seeing more than one invoice for the same server is usually completely normal. Here's why it happens.

The usual reason

Usually it's a renewal invoice plus a separate add-on or upgrade invoice. Each part of your service can generate its own invoice, so a single server may show more than one line to pay.

When to check with us

If the invoices don't look right to you, open a ticket and we'll break it down line by line so you know exactly what each charge is for.

Tip: Compare the invoice descriptions — one will typically be the plan renewal and the other an add-on or upgrade.

Frequently asked questions

Is it normal to have two invoices for one server? Yes — commonly one is the renewal and the other is an add-on or upgrade.

What if the charges don't look right? Open a ticket and we'll break down each invoice for you.