How do I find my server after purchase if it isn't showing on my account?
Just bought a server but don't see it on your account? Don't worry — it's almost always a matter of which login or email you're using. A few quick checks usually surface it.
Where to look
- Confirm you're logged in with the same email you purchased with.
- Check My Servers in the client area (https://humbleservers.com/client) — your servers are listed there, and your invoices are under My Account → My Bills. The game panel and billing area still work too.
- If it's still not linked, open a ticket with your order/invoice details and we'll attach it.
Why this happens
A newly purchased server can look "missing" if you're signed in with a different email than the one used at checkout, or if you're only checking the game panel or the billing area.
Tip: Your order confirmation shows which email the purchase was made under — start there if the server isn't appearing.
Frequently asked questions
I used the right email but still don't see it — now what? Open a ticket with your order or invoice details and we'll attach the server to your account.
Should I check the panel or the billing area? Check My Servers in the client area first — it shows your servers, and your invoices are there too. The game panel and billing area still work as well.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?