How do I find my server after purchase if it isn't showing on my account?

Just bought a server but don't see it on your account? Don't worry — it's almost always a matter of which login or email you're using. A few quick checks usually surface it.

Where to look

1. Confirm you're logged in with the same email you purchased with.
2. Check both the billing area and the game panel — your server lives in the panel, while your order lives in billing.
3. If it's still not linked, open a ticket with your order/invoice details and we'll attach it.

Why this happens

A newly purchased server can look "missing" if you're signed in with a different email than the one used at checkout, or if you're only checking one of the two areas.

Tip: Your order confirmation shows which email the purchase was made under — start there if the server isn't appearing.

Frequently asked questions

I used the right email but still don't see it — now what? Open a ticket with your order or invoice details and we'll attach the server to your account.

Should I check the panel or the billing area? Check both. The game panel is where you manage the server; the billing area is where the order and invoice appear.