What does "account loaded with $X balance" / store credit mean, and where can I use it?

Seeing a message that your account is "loaded with $X balance"? That's your store credit, and it's a good thing — real, spendable value sitting on your account.

What store credit is

Store credit is a full-value balance on your account, usually issued when a refund is given as credit rather than back to your card. It's yours to use toward services with us.

How and where to use it

• It never expires.
• It's applied automatically to new invoices, and you can also pay an invoice with it in the client area (https://humbleservers.com/client/billing/invoices).

So the next time you pay an invoice, the balance is put toward it automatically.

Tip: Because credit only applies to invoices on the account it's on, make sure you're paying from that same account.

Frequently asked questions

Where did this balance come from? It's typically a refund issued as store credit rather than returned to your original payment method.

Can I withdraw the credit as cash? Store credit is a balance for use on your invoices. If you have questions about a specific refund, open a ticket.