Do you offer first-time, loyalty, or multi-server discounts?
On this page
Running more than one service with us, or been with us a while? While we don't publish a fixed discount tier, we're happy to look at loyalty and multi-server arrangements individually.
Our approach
We consider loyalty and multi-server arrangements case by case. There isn't an automatic loyalty or multi-server discount (paying ahead for 3, 6 or 12 months does save 5%, 10% or 15%), but if you're running several services with us, there's room for a conversation.
How to ask
- Open a ticket from the client area (Message the team on the Messages page) or on our billing website.
- Let us know what services you're running (or planning to run) with us.
- We'll see what we can do.
Tip: Mention all the services you host with us in one ticket — it gives us the full picture to work with.
Frequently asked questions
Is there a set loyalty discount? No fixed rate — we handle these individually. Open a ticket and we'll look at your situation.
Does this apply to a single first-time order? These arrangements are considered case by case. For current promotions, keep an eye on our store and Discord.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?