Will my existing discount carry over if I upgrade or change plans?

Thinking about upgrading but worried about losing a discount you already have? Here's what to expect and how to protect yourself before you make the change.

What happens to a discount on a plan change

A discount isn't guaranteed to carry over when you change plans. Some discounts are tied to a specific plan or a specific code's terms, so moving plans can affect whether it still applies.

Before you upgrade

1. Confirm with us whether your discount will carry over before you change plans.
2. If it won't, we can talk through your options.

Tip: A quick ticket before upgrading means no surprise on your next invoice.

Frequently asked questions

Why might my discount not carry over? Discounts often depend on the specific code's terms or the plan they were applied to. Changing plans can fall outside those terms.

Can you re-apply my discount on the new plan? It depends on the code and situation — ask us before upgrading and we'll let you know what's possible.