Can I change my invoice due date to line up with my pay schedule?
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If your invoice date doesn't line up with your payday, we may be able to shift it so billing fits your schedule.
Adjusting your due date
Possibly — open a ticket and we may be able to shift your renewal date to line up with your pay schedule. Sometimes this involves a small pro-rated adjustment to bridge the gap between the old and new dates.
Tip: Tell us the exact date you'd like your invoices to land, and we'll see how close we can get you.
Frequently asked questions
Can I pick any date for my invoices? We'll do our best to match your preferred date. Open a ticket with the date you want.
Will shifting the date cost anything? Sometimes there's a small pro-rated adjustment to align the dates, which we'll explain before making the change.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?