Does a promo apply to my first payment only or every renewal, and how long are codes valid?
Before you count on a discount sticking around, it helps to know how promo codes usually behave across renewals and how long they stay valid.
How promo codes usually work
Most codes apply to your first payment and carry an expiry date. That said, it varies from code to code — some behave differently, so the specific code's terms are the source of truth.
How to check your code
- Read the terms on the specific code to see whether it's first-payment-only or recurring, and when it expires.
- If it's unclear, ask us and we'll confirm before you order.
Tip: Checking a code's terms before checkout saves any surprise when your first renewal comes around.
Frequently asked questions
Will my discount continue at renewal? Usually a code applies to the first payment only, but it depends on the code. Check its terms or ask us if you're unsure.
How long are codes valid? Most have an expiry date that varies by code — always confirm the specific code's validity before relying on it.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?