How do I check my balance, what I owe, and my billing history?
Everything about your payments — what's paid, what's due, and what's coming — lives in one place: the client area.
Where to look
- Log into the client area.
- Open your invoices under My Account → My Bills (https://humbleservers.com/client/billing/invoices) to see paid and pending invoices, amounts, and due dates.
- Your store-credit balance (if any) shows on your account overview.
Staying ahead of what's due
Renewal invoices are generated 10 days before the due date, so you'll always see what's coming next well in advance.
Tip: Check the Invoices area whenever you want a full picture of your billing history and upcoming charges.
Frequently asked questions
Where do I see my store credit? Your credit balance appears on your account overview.
How far ahead will I see a renewal charge? Renewal invoices are generated 10 days before the due date, so there's plenty of notice.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?