How do I permanently delete my account?

If you'd like to permanently remove your account and its data, we can handle that for you. Because it can't be undone, we'll always confirm with you first.

How to request deletion

Open a ticket on our billing website requesting permanent account and data deletion.
We'll confirm with you before actioning it.
Once confirmed, your account and data are permanently removed.

Warning: Permanent deletion can't be undone. Download anything you want to keep before you request it.

Frequently asked questions

Will you really delete everything? Yes — the request is for permanent account and data deletion. We confirm first precisely because it's irreversible.

Can I recover my account after deletion? No. Once deletion is actioned it can't be reversed, so be sure before you confirm.