Billing & Account
How do I renew early, or renew an expired/suspended server without losing data?
You can renew whenever suits you — ahead of time to stay comfortably in front, or after a suspension to bring a server back before any data is lost.
Renewing early
- Open your billing account and pay the current or upcoming invoice to renew early.
Renewing ahead of the due date keeps everything running smoothly with no interruption.
Renewing a suspended server
- If your server is already suspended, pay the outstanding invoice to bring it back. A suspended server is held for 10 days before deletion, so your data is intact as long as you pay within that window.
Warning: After the 10-day suspension window the server is deleted; renew before then to keep your data.
Frequently asked questions
Can I renew before the due date? Yes — pay the current or upcoming invoice any time to renew early.
Will I lose data if my server is suspended? Not if you pay within the 10-day suspension window — your data stays intact and the server comes back. After 10 days it's deleted.