Billing & Account

How do I turn off auto-renewal, or switch from automatic to manual payments?

Prefer to pay each invoice yourself? Switching from automatic to manual payments is easy.

Removing the automatic payment agreement

Remove the automatic payment agreement — your PayPal billing agreement or your saved-card auto-pay — from your billing account. Once it's gone, future invoices will simply wait for you to pay them manually.

Prefer we do it for you?

If you'd like us to switch you to manual invoices, open a ticket and we'll set it that way.

Warning: With auto-pay off, you're responsible for paying each invoice by its due date — a missed due date means a $1 late fee and suspension.

Frequently asked questions

How do I turn off auto-renewal myself? Remove your PayPal billing agreement or saved-card auto-pay from your billing account, and invoices will wait for manual payment.

Can support switch me to manual billing? Yes — open a ticket and we'll set your account to manual invoices.