How do I change or remove a saved payment method?
Keeping your saved payment methods up to date is quick, and we can help if you'd rather we handled it.
Managing your saved cards
Manage your saved cards in your billing account's payment-method settings. From there you can update or remove a card yourself whenever you need to.
Prefer we remove one for you?
If you'd like us to remove one for you, open a ticket and we'll take care of it.
Tip: If you're replacing a card, add the new one and enable auto-pay before removing the old one so your renewals never miss a beat.
Frequently asked questions
Where do I change my saved card? In your billing account's payment-method settings.
Can support remove a card for me? Yes — open a ticket and we'll remove it on your behalf.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?