What happens when my subscription expires — is my data deleted?
It's important to understand the timeline when a subscription lapses, so you know exactly how long you have to act.
The expiry timeline
When a subscription lapses without payment:
- The server is suspended.
- It is deleted 10 days later, and all data is removed.
Backups are kept for 30 days after a server is deleted, but without your server ID (from the console URL) and server IP, that data can't be fetched — and even then recovery isn't guaranteed.
Protecting your data
Tip: Keep your own backups and enable auto-pay so a subscription never expires unexpectedly.
You can download your world/files any time from the Files manager or via SFTP, or download a backup from the server's Backups page — that's the surest way to keep a copy.
Frequently asked questions
How long after expiry is my data deleted? The server is suspended first, then deleted 10 days later.
Can you recover my data after deletion? Only possibly — backups are kept for 30 days after deletion, but recovery requires your server ID (from the console URL) and IP, and isn't guaranteed.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?