How do I log into the panel vs. the client/billing area?

If you're getting confused between two different logins — or one says your account doesn't exist — you're likely just at the wrong door. HumbleServers has two separate logins, and knowing which is which clears up most access issues.

The two logins

• Game panel — where you manage your server (console, files, settings, and more).
• Billing / client area — where your invoices and account settings live.

They're separate logins, so your credentials for one may differ from the other.

If one says your account doesn't exist

1. Confirm you're on the right login for what you're trying to do.
2. Check you're using the correct email address — a different email means a different account.
3. If you still can't get in, open a ticket.

Tip: Using the same email across both makes it far easier to keep your logins straight.

Frequently asked questions

Why does the panel say my account doesn't exist? You're likely on the wrong login or using a different email than you registered with. Double-check the email first.

Do I need separate passwords for each? They're separate logins, so yes, each has its own credentials. Open a ticket if you can't access one.