How do I change my billing email, reset my password, or recover my account?

Managing your account details is mostly self-serve — you can update your email and reset your password yourself. For anything you can't change on your own, we're a ticket away.

What you can do yourself

From your account page, you can:

Update your billing email.
Reset your password.

When to open a ticket

For account recovery — or anything you can't change yourself — open a ticket and we'll help.

Try the self-serve options on your account page first.
If you're locked out or the change isn't available to you, open a ticket.

Tip: If you can't log in at all, head straight to a ticket for account recovery rather than trying repeatedly.

Frequently asked questions

I can't log in to change my email — what now? Open a ticket for account recovery and we'll help you regain access.

Does changing my billing email change my panel login? Your billing/client area and the game panel are separate logins. Update each where needed, and open a ticket if you're unsure.